Trello is a popular project management tool that can be used for a variety of purposes, including customer relationship management (CRM). When used as a CRM, Trello can help businesses track their interactions with customers, manage their sales pipeline, and provide customer support.
One of the benefits of using Trello as a CRM is that it is very visual. This makes it easy to see the status of your sales pipeline and to track the progress of your customer interactions. Additionally, Trello is very flexible and can be customized to meet the specific needs of your business. It integrates with a variety of other tools, such as Gmail, Slack, and Salesforce, which can make it even more powerful.