Customer relationship management (CRM) is a software that helps businesses manage and track their interactions with customers. It can help startups:
- Keep track of customer contact information
- Manage sales and marketing campaigns
- Provide customer support
- Generate reports on customer activity
CRM systems can be used by businesses of all sizes, but they are especially beneficial for startups. Startups often have limited resources, and a CRM system can help them to make the most of their customer relationships. By automating tasks and providing valuable insights, a CRM system can help startups to save time and money, and to grow their business faster.
