A customer relationship management (CRM) system is a tool that helps businesses manage their interactions with customers and potential customers.CRM systems can track customer data, such as contact information, purchase history, and communication history. This data can be used to improve customer service, marketing, and sales efforts.
CRM systems are especially important for staffing companies, which need to manage relationships with both candidates and clients. A CRM system can help staffing companies track candidate submissions, job openings, and client interactions. This data can be used to improve the efficiency of the staffing process and to identify opportunities for growth.