Customer relationship management (CRM) software is a tool that helps businesses manage their interactions with customers. This can include tracking customer contact information, managing sales pipelines, and providing customer service. CRM software can help businesses improve their customer relationships, increase sales, and provide better customer service.
CRM software has become increasingly important in recent years as businesses have realized the value of good customer relationships. In today’s competitive market, businesses need to do everything they can to keep their customers happy. CRM software can help businesses do this by providing them with the tools they need to track customer interactions, identify customer needs, and resolve customer issues.