A customer relationship management (CRM) system is a software tool that helps businesses manage and track their interactions with customers. For roofing companies, a CRM can be a valuable tool for managing leads, scheduling appointments, tracking job progress, and generating invoices. By providing a centralized platform for all customer data, a CRM can help roofing companies improve their efficiency and productivity.
There are many different CRM systems on the market, so it’s important to choose one that is specifically designed for the needs of roofing companies. Some of the key features to look for in a roofing CRM include: