CRM Use Cases E-Commerce Retention & Upselling Techniques Explained
CRM Use Cases: E‑Commerce Retention & Upselling Techniques – CRM Use Cases: E-Commerce Retention & Upselling Techniques explores the critical role of Customer Relationship Management (CRM) systems in optimizing e-commerce strategies. This analysis delves into the core principles of customer retention, examining the impact of Customer Lifetime Value (CLTV) and identifying common churn factors. The … Read more