CRM for E-Commerce 2025 Mastering Post-Purchase Journeys to Reduce Churn.
CRM for E-Commerce 2025: Post-Purchase Journeys That Cut Churn delves into the evolving landscape of customer relationship management in the e-commerce sector. As we approach 2025, the emphasis shifts from merely closing sales to cultivating lasting customer relationships, a transformation driven by personalization, AI, and a relentless focus on the post-purchase experience. This shift demands … Read more