A customer relationship management (CRM) system is a software application that helps businesses manage and track their interactions with customers. CRM systems can be used to manage a variety of customer-related activities, including sales, marketing, and customer service.
Free CRM programs online are a great way for small businesses to get started with CRM without having to invest in expensive software. There are a number of different free CRM programs available online, each with its own unique features and benefits. Some of the most popular free CRM programs include HubSpot, Salesforce Essentials, and Zoho CRM.