A customer relationship management (CRM) system is a software application that helps businesses manage and track their interactions with customers and potential customers. A CRM system can help businesses improve their customer service, sales, and marketing efforts. For home improvement businesses, a CRM system can be especially helpful in managing leads, tracking project progress, and generating invoices.
There are many different CRM systems on the market, so it’s important to choose one that is right for your business. Some of the most popular CRM systems for home improvement businesses include Salesforce, HubSpot, and Zoho CRM. These systems offer a variety of features that can help businesses improve their operations, including: