A customer relationship management (CRM) system is a software application that helps businesses manage and track their interactions with customers. A healthcare CRM is a CRM system that is specifically designed for the healthcare industry. Healthcare CRMs can help healthcare providers manage patient records, track appointments, and communicate with patients.
Healthcare CRMs can provide a number of benefits for healthcare providers, including improved patient care, increased efficiency, and reduced costs. By providing a central repository for patient information, healthcare CRMs can help providers deliver more personalized and effective care. Healthcare CRMs can also help providers automate tasks, such as appointment scheduling and patient communication, which can free up staff time and reduce costs.