A customer relationship management (CRM) system is a software that helps businesses manage and track their interactions with current and potential customers. It can be used to store customer data, track sales and marketing activities, and manage customer service interactions. There are many different CRM systems available, but not all of them are created equal. Some CRM systems are designed for large businesses with complex needs, while others are designed for small businesses with simpler needs.
If you’re a small business owner looking for a free CRM system, there are several great options available. One of the best free CRM systems for Gmail is HubSpot CRM. HubSpot CRM is a cloud-based CRM system that is easy to use and integrates seamlessly with Gmail. It offers a variety of features, including contact management, lead tracking, email marketing, and reporting. Another great option for a free CRM system for Gmail is Zoho CRM. Zoho CRM is also a cloud-based CRM system that offers a wide range of features, including contact management, lead tracking, sales automation, and customer support. Both HubSpot CRM and Zoho CRM offer free plans that are perfect for small businesses.