A desktop CRM software is a customer relationship management (CRM) system that is installed on a personal computer or workstation. It helps businesses manage their customer data, track interactions, and automate tasks. Unlike cloud-based CRM systems, desktop CRM software is stored and run locally on the users computer.
Desktop CRM software can be beneficial for businesses of all sizes, but it is particularly well-suited for small businesses and startups that do not have the resources to invest in a cloud-based CRM system. Desktop CRM software is typically more affordable and easier to implement than cloud-based CRM systems.