A customer relationship management (CRM) system is a software application that helps businesses manage and track their interactions with customers and potential customers. A CRM system can help businesses automate tasks such as tracking customer contact information, managing sales pipelines, and providing customer service. There are many different CRM systems available, some of which are paid, and some of which are free.
Free CRM systems can be a great option for small businesses or startups that are on a budget. Free CRM systems typically offer a limited number of features, but they can still be a valuable tool for managing customer relationships. Some of the benefits of using a CRM system include improved customer service, increased sales, and better marketing ROI.
