Dynamics 365 Customer Insights (Data & Journeys) in 2025: Do You Still Need a CDP? The customer data landscape is a wild west, folks, and it’s changing faster than you can say “personalized experience.” We’re talking about a world where understanding your customer isn’t just good business; it’s the ONLY business. This isn’t just about … Read more
Customer data analytics is revolutionizing how businesses understand and interact with their clientele. This powerful approach moves beyond simple data collection, diving deep into customer behaviors, preferences, and trends. It provides actionable insights that drive strategic decision-making, enhance customer experiences, and ultimately, boost the bottom line. By leveraging various analytical techniques, businesses can transform raw … Read more
How to Integrate CRM with Google Analytics for Better Insights, ya kan? Okay, so imagine this: you’ve got all this juicy customer data in your CRM, like a big bowl of laksa, and then you got Google Analytics, the master of website tracking, like teh tarik on a hot day. But, are they talking to … Read more