Photo by Vitaly Gariev on Unsplash Okay so… customer relationship management, or CRM as literally everyone calls it these days because who has time for full phrases anymore, right? It’s basically this whole system or strategy or whatever you wanna call it that businesses use to manage their interactions with customers and potential customers. Sounds … Read more
So you keep hearing about CRM everywhere and you’re wondering what the fuss is all about, right? Like… is it just another fancy tech buzzword that’ll fade away, or is it actually something that could transform how you do business? Well, spoiler alert… it’s the latter, and honestly, if you’re not using some form of … Read more
Alright, so let’s talk about something super important in the hospitality world: Best CRM for Hospitality: Guest Profiles and Upsells. Think about it – understanding your guests is like having a secret weapon. It’s all about creating awesome experiences, right? This whole thing is about using a CRM (Customer Relationship Management) system to really get … Read more