A customer relationship management (CRM) system is a tool that helps businesses manage and track their interactions with customers. Free basic CRMs offer a limited set of features, but they can be a good option for small businesses or startups that are on a budget. Free basic CRMs can help businesses keep track of customer contact information, manage sales pipelines, and track customer support interactions.
Free basic CRMs can offer a number of benefits for businesses. They can help businesses improve customer satisfaction by providing a centralized location for all customer interactions. They can also help businesses increase sales by providing tools to manage sales pipelines and track customer interactions. Additionally, free basic CRMs can help businesses save time by automating tasks such as sending emails and scheduling appointments.