A customer relationship management (CRM) system is a tool that helps businesses manage and track their interactions with customers. CRM systems can be used to track sales leads, manage customer accounts, and provide customer service. CRM systems can be particularly beneficial for architects, who often have to manage complex projects with multiple stakeholders.
CRM systems can help architects improve their efficiency and productivity by providing a centralized location for all customer information. This can help architects save time and avoid duplication of effort. CRM systems can also help architects improve their customer service by providing them with a better understanding of their customers’ needs.