A customer relationship management (CRM) system is a software application that helps businesses manage and track their interactions with customers and potential customers. A free online CRM system is a CRM system that is available to use without having to pay a subscription fee. Free online CRM systems typically offer a limited set of features compared to paid CRM systems, but they can be a good option for small businesses or startups that are on a tight budget.
Free online CRM systems can help businesses improve their customer service, sales, and marketing efforts. By providing a centralized platform for managing customer data, free online CRM systems can help businesses keep track of customer interactions, identify opportunities for upselling and cross-selling, and develop targeted marketing campaigns. Free online CRM systems can also help businesses automate tasks such as sending out email newsletters and scheduling appointments.