A customer relationship management (CRM) system is a tool that helps businesses manage their relationships with customers. It can track customer data, such as contact information, purchase history, and support interactions. A CRM system can also help businesses automate tasks, such as sending marketing emails and generating invoices.
For virtual assistants, a CRM system can be a valuable tool for managing their clients and projects. It can help them keep track of client contact information, appointments, and tasks. A CRM system can also help virtual assistants automate tasks, such as sending invoices and generating reports.